When you have your garment at home for seasonal use Please maintain our white Glove Care
HANGERS Place your valuable garments on the appropriate hangers only. The hanger shoulder be broad shouldered and the thicker the better. Make sure there is plenty of room around your garment when at home in your closet allowing the proper air circulation needed.
BAGS Never store your garments at home in a plastic, non-breathable garment bags or covers. This will not allow air to pass through it, which in time will cause the animal hide to become dry and brittle. When traveling with you garments always use your breathable garment bags.
DUST Wipe away dust on your Leather or Precious Fabric garments using a soft, damp cloth. Wipe away dust on your Suede, Shearling or Cashmere garments using a soft natural hairbrush.
HEAT Do not ever hang; lay your garments down near any heat source whatsoever! This can cause damage to the fur and the hide beyond repair. Keep your garments either in a cedar closet or the coolest area of your home, yet not your basement.
LIGHT Do you’re very best to avoid exposing your valuable garments to light of any kind for an extended period of time! This will absolutely cause the fur, leather and fabric to oxidize and fade changing its color damaging your garment.
WATER Water and valuable garments do not mix causing permanent damage or simply mold & mildew if not addressed with urgency. Gently shake of any excess water, do not comb, brush or rub your garments fur or finish and contact White Glove Service immediately.
MAKE-UP When wearing your valuable garments avoid applying crème, hairspray or perfumes as they cause the hairs to gather and become greasy. This can also cause the hide to become brittle and damage the finish permanently. Also avoid applying pins or adhesive materials to the garment.
STAINS Do not attempt to remove soil and or stains from your valuable garments at home. In many cases consumers "lock" in the soil or stain when using the many cleaning products available to the public. If soiling or staining occurs, immediately contact a White Glove Service Representative. We will be happy to discuss the options to home remedies if possible, before having to step in and take over!
STORAGE It is imperative that you place you garments in storage annually in a cold climate controlled vault. These garments are extremely perishable and our facility is designed to avoid unnecessary light exposure, keeping temperatures low as well as maintaining the required amount of humidity. These factors together are critical for the life of your garment.
CLEANING This is the most sensitive issue of all in many ways! Typical cleaning of furs and other valuable garments comes without the expertise needed! Hand cleaning is the absolute safest method today. Do not have your garments cleaned at a drycleaner, unless they are a Authorized White Glove Service Licensee.
TREATMENT Fur glazing and Water & Stain Repellent for all of your other valuable garments are an important application for preservation. Application of these treatments are recommended directly after purchase, and annually based upon usage and exposure to the elements.
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